eCard Policies

BLS Training Centers and Allied 100 has strict compliance requirements for eCard issuance and management. Instructors who are found to not be compliant with eCard policies may face disciplinary action, including possible eCard probation or status revocation.

• eCards must only be issued to students who have attended the entire course and meet all completion requirements as set by the individual course instructor manual.
•  eCards must be issued to all students who successfully complete a course within 20 days of course completion, regardless of payment status.
• eCards issued to a student can not be reclaimed once issued. 
• eCards must be issued to the student with a unique email address to that student. eCards can be issued to a work or school email, but must be unique to the student.
• eCards must not be issued until all course paperwork and electronic rosters are submitted. 
• eCards that require correction should be fixed via eCards.heart.org or by training site staff. Students should never be issued an additional eCard to make correction
• eCards purchased through BLS Training Centers must only be issued to students who completed a class sponsored by an instructor of BLS Training Centers and/or Allied 100. 
• Any unpaid eCard orders will not be considered received or be processed until paid.
• Any unused eCards will be returned to the training site or center inventory upon unalignment of an instructor from the training site or center, upon  instructor status revocation, or upon  instructor status expiration. These cards are not refundable.